MASSAGING STAFF IN PUBLIC HOSPITALSNATIONWIDE; ALL WARDS/DEPTS/CLINICS; NURSES TO SURGEONS TO ADMIN/HR/FIN/EXEC
Strip away stress in staff, see patients care and satisfaction improve and make substantive savings across the board.
WHY INVEST IN MASSAGE?
Lessened physical pain levels
The physical demand on nurses is very high, as manual handling during long shifts takes ts toll, and often leads to chronic pains and injuries. Many have exercise regimes and have gone through workshops and inductions around correct heavy load handling, but still mistakes happen.
Massage is the needed intervention to pair up with exercise, movement and stretching for correct posture and lifting. Massage gives people the space to pay attention and tune into their body, and facilitated stretching can be done on the massage chair.
Over weeks and months, new habits can form, and workplace injuries start to decrease, as everyone is no longer so stiff and tensed up.
Decrease in error rates
Fatigue, stress, anxiety and overwork are major causes in surgical and nursing errors, which result in substantial medico-legal costs. Ths is a hassle no hospital or patient should need to go through.
Massage decreases the levels of fatigue and stress, allowing your staff to be naturally more alert, clear-headed and in a better mood.
Massage decreases the potentiality of something going wrong, which leads to better levels of patient care and satisfaction, as well as decreasing the worry staff have of doing ‘the wrong thing’.
Quicker turnover in patients, freeing beds
A calmer and safer ward, and a more connected hospital work environment with the patients, leads to a less anxious patient population.
Healing can be unimpeded more due to the state of over-stressed nurses, and a more likely churn rate of patients.
This improvement in outpatients, and the effectiveness and evidence of that service are the statistics that help decision-makers decide whether a service stays or goes. These statistics can be fed back to the health department in any state, and can be used in marketing or government purposes, showing money saved for the public
Click here for general FAQs about our service and how we can help you.
PUBLIC OPINION: The public may get publicly annoyed (in the scandal-hungry media) if they find out their taxes are going to massage the nurses and doctors.
Sure, but massage is only being pitched and ultimately taken up by hospitals because of the money saved. Once you add in the increases in public safety (that you are less likely to walk out with a needle in your leg), that massage is the main driver of staving off threats like that, most public opinion will turn.
This service is, in a way, reframing the concept of massage, and using it for its full potential and for the public good.
This is more of a marketing issue than a logistics issue, but one we are very happy to help craft.
NO BUDGET: Public hospitals are notorious for not having any money. Or money is hard to wring from the higher-ups. We may not be able to spend money on your service.
That is why we are presenting this is a breakdown of cost-savings across the board, and the ROI for investing in staff through massage. These have been based in Australian and international research showing improvements in staff and the facility after a series of massage sessions.
Every service or product costs. A new radiography machine can set one hospital back $250,000 at least, with improvements in patient health up bit by bit. Our service hardly hits six figures.
Another point to make: whether we appear to show how our free Pilot Program works or not, expenditure in turnover costs, sick leave, WorkCover, time spent in progressing bullying cases and other costs are going out. This is money that must be emptyied down the drain every week. So, either the higher-ups are keen on spending what they know, or instead, they spend a bit to get many returns. In the end, we know what we do, how we do it, and what happens in the end. And it is partly our job to let you know this.
That is why we encourage to meet over coffee or present our service to your department.
TIME/BUSY: Yes, it would be great if our nurses had 15 minutes to spend getting a nice massage. But our wards are so busy, with some first-line staff doing 10 hours for an 8 hour shift. No one has the time. Nice idea, but I'm not sure you'll get very far ......
This is quite common, and is one of the two major objections to introducing this service into the hospital. We get this a lot.
What we are actually doing is helping show decision-makers how much time is wasted on their admin side, and also on the nurses side.
On the admin side, paperwork is churned to cover issues that massage can help eleviate. Say goodbye to much of that, with our service.
For the nurses and doctors, the constant 14 hour day (instead of 12 or 8) means fatigue is huge amongst much of the staff. That means that they throwing 3 to 4 hours out the window because their body can’t keep up. Which means mistakes are made. Or you find presenteeism running rampent through the organisation. Or, as an answer to this by decision-makers, rid of those whose effective work days are non-existant, and are just running on empty. There are your turnover costs, which cost time and energy of admin staff. And on it goes. This becomes calcified, and wards or departments end up running inefficiently for years. Since everyone is in the swirl, noone is able to step outside and go “hey…”. Oh, yes, there are consultants, but they are expensive, and usually end up cutting out the good parts, leaving the stagnancy more or less running well.
How massage can reduce ineffective hours is seen over weeks, but one session improves productivity for that day to a good obvious extent.
So the answer to this is, yes it will involve tine out, but you already have lost those hours, whether we appear on the scene or not. With us, we aim to cut down those hours per staff member. All for 15 minutes of their time.
SLOW AND BUREAUCRATIC: Our public hospital/ health department bureaucracy is so vast and slow. You may not get a decision for months. Wading into this system is not for the faint hearted.
Even if the wheels grind slowly (as they do), the department, Local Health District or individual facility still has to spend the money they do, whether we turn up or not. Taking us on involves spending less money. The time it takes to get us on board will be a determiner of how long the organisation spends the money it does.
Yes, we understand. And it is much easier to service massage to media companies or those who have been using corporate massage in their office for years. That is why our sister company corporatemassage.io exists. It’s a well trodden path, but it also has its limits to its effectiveness, other than boosting productivity and keeping everyone happy.
We haven’t placed all our eggs in one egg carton. Yes, your bureaucracy moves the speed it does. That is why, when we initially chat, we ask “what does it take for us to become a customer of yours?”. In order to quicken the process so your staff are in great shape, we will provide everything needed so the bureaucracy doesn’t inhibit the effective running of wards and deparments in your facility, but we also honour those who place greater importance on paperwork and the right channels.
Everyone is happy, and we will be there for you guys at the right time. But the main thing is that we talk to you in the first place, you hear us out, and you see the potential massage can bring to your facility. The rest is just working out what comes next and how we bring it to you.
TOO CONSERVATIVE: Our hospital directors are over 50 and too set in their ways. Our culture is very conservative, and massage will not, in the end, be accepted.
A hallmark of conservative management, crossing the Ts and fulfilling due dilligence is saving money.
Conservative decision makers may not be open to new ideas, but they are to seeing savings and hassles drop across the board, with a tool in massage that carries no risk.
We understand this has potentially been an issue when other ideas have come past their table for cutting costs, but it is up to us, and everyone in the facility that would benefit, to show how massage works for the facility’s financial bottom line. And for those not caring as much about the health of their staff, but more about the health of their finances, this is the avenue we take.
BAD CULTURE: Our hospital has a bad culture, terrible communication between staff and management, and a very suspicious and jaded attitude throughout our hospital. Consequently, our reviews are bad, and noone really likes staying here. I'm not sure they'll even take your call ...
Terrible management culture still has to spend the money they do, whether we turn up or not. Taking us on involves spending less money.
As far as we see, those with bad culture need our service the most. But we know that hoping for the best from those offering the least is a failed strategy, if its the only one.
So, help us help you. The someones in your organisation are not only open to massage (as an intervention too), but know the right channels for getting this service on their desk for signing.
There are plenty of progressive and open healthcare facilities, and they will be helping us blaze this as a soon-to-be standard for staff and facility health.
We will get to your hospital. Be patient, help out, and we can be there quicker than you imagine.
DONE ALREADY: We have OTs and physiotherapists already hired. If massage is so important, we'll do it in-house.
Physios and OTs are fantastic at what they do, but a reason that you haven’t considered giving massages to staff in house is because both of these professionals aren’t trained in massage (although some will have attended some workshops, and some university courses would emphasized physical touch more than others). Since we are massage-focused, these two professions have little to do with our proceedures.
Your physios and OTs are orientated towards serving the public, not spending substantial amounts of time seeing if the other staff members are OK.
However, when it comes to postural analysis and use of the body mechanics in daily tasks, we are happy to work with your physios and OTs.
ISSUES BEYOND MASSAGE: From a facilities perspective, a big contributor to stress is shift hours, work loads and patient ratios. That's the main focus and because we are currently reorganising these areas, and that should take care of issues you say massage reduces.
Yes, we are aware that a co-contributor to hyper-stress are these three areas you mentioned. Better working hours will contribute greatly to a better home life for staff, and will make the next working day better. Admin changes like these will have a great effect on fatigue and consequently, less chance of medical errors. We do not object to these changes in any way whatsoever. We also have no issue with hiring to deal with understaffed wards. It is also worth noting that:
- even when ratios are good and hours are fantastic, nurses are still giving giving giving, and recieving little in return. If they do, it is often problems from patients. Massage is body and touch based, and this acts as a sort of emotional medicine. This is a big contributor to stress that earlier or later hours will not penetrate much.
- changing their hours or bringing on more staff does not necessarily save the facility any more money than investing in a massage Stress Management Program. e.g. reducing hours of 10 nurses will mean higher stress without bringing in one extra nurse. For the same cost, massage treats dozens of people all year round for the same effects that one hired staff has on one ward. Both extra hiring and massage can be done concurrently. Viewed through a price-point prism, massage is an easily-integrated low cost co-solution for solidifying scheduling or workload changes.
- bullying and harassment is still an issue in hospitals where scheduling is better. Massage operates as a third (fourth?) rail in encouraging a better and more efficient working environment.
Massage and shift hours changes/ratios/workloads are not mutually exclusive.
OTHER WAYS: There are many more already established solutions to problems to save us more money, than massage will do. If we are saving money there, we dont need to save money through massage.
A lot of the solutions being provided are tech or processes based, which are very important. Massage can not compete against tech on its own grounds, but tech does not improve touch. No app is going to help a nearly burnt-out nurse or exhausted admin person to rejuvinate, feel clear-headed and become more efficient in mind and body. Massage will not interfere in other areas of improving efficiency. Cost savings are being made in where touch has an effect.
Tech and massage is not an either-or.