HOW YOU AND YOUR ORGANISATION BENEFITS

How our Program’s results shapes staff and your organisation.

The results below show across-the-board how stress is costing people their health; with patients, their lives; with organisations, their finances.

The very minute our we start a massage session, stress levels reduce immediately. This spreads through staff, patients and the organisation over time.

WORKPLACE ISSUES AROUND ENVIRONMENT AND ORGANISATION

at the 13, 26 and 52 week mark of the Program

SICK LEAVE and PRESENTEEISM

After 13 weeks: Stabilise sick leave rates

After 26 weeks: As more data comes in, seeing a reduction in sick leave, and a happier atmosphere at work.

After 52 weeks: Reduced stress correlates with maintained low sick leave rates.

Greater levels of attendance at work.

WITHIN 13 WEEKS

  • Levels of authentic sick leave due to physical pains and other musculo-skeletal dysfunctions decrease.
  • Fewer days taken off when massage is available.
  • Recovery times are reduced, leading to less need to either call in sick, or to turn up to work not fully recovered and with limited performance.

WITHIN 26 WEEKS

  • Levels of authentic sick leave due to chronic and acute pains and other musculo-skeletal dysfunctions decrease.
  • Recovery times are reduced, leading to less need to either call in sick, or to turn up to work not fully recovered and with limited performance.
  • Fewer days taken off when massage is available.
  • Greater loyalty to the organisation.
  • Ongoing massage leaves staff in a better physical, mental and emotional state, which leads to increased morale and motivation.

WITHIN 52 WEEKS

  • Levels of authentic sick leave due to chronic and acute pains and other musculo-skeletal dysfunctions decrease
  • Prevention of injury and other musculo-skeletal issues cuts down on sick days or reduced performance.
  • Ongoing massage leaves staff in a better physical, mental and emotional state, which leads to increased morale and motivation.
  • Increased commitment to the work environment, and therefore, improved cooperation with co-workers and management.
  • Greater loyalty to the organisation.
  • Recovery times are reduced, leading to less need to either call in sick, or to turn up to work not fully recovered and with limited performance.
  • Fewer days taken off when massage is available.

TURNOVER, RETENTION AND STAFF HIRING

After 13 weeks: Turnover starts to slow in some areas, with less knowledge leaving the organisation.

After 26 weeks: Turnover starts to decrease and attraction to work at these organisations increases.

After 52 weeks: With turnover at relative similar levels, massaged can be leveraged to recruit quality staff.

Decrease in turnover, employer of choice value rises and the Program leveraged to recruit quality staff with a highly attractive benefit.

WITHIN 13 WEEKS

  • Turnover rates to slow down as continual care of their wellbeing and health becomes an attractive benefit to stay.
  • As conditions from stress start to decrease, workers find themselves working smarter, clear-minded and able to deal with aggression more effectively. This helps persuade some staff members of sticking it out just a bit longer.

WITHIN 26 WEEKS

  • As massage starts to become a longer-term fixture and a expectation that it will be available, massage is used as a recruitment tool
  • Regional and rural hospitals who use this as a major benefit, and see the results of massage in the workplace, staff shows more of a willingness to stay.
  • Management relationships improve as staff feel they are cared for.

WITHIN 52 WEEKS

  • Staff members who are senior, previously depressed and burned-out, those suffering from compassion fatigue, are helped through their conditions with massage, and feel cared for.
  • Secondary effects on co-workers from massage create a better and more positive working environment.
  • As physical pain and musculo-skeletal issues get reduced or resolved, staff regain their full working capacity and maintains it for longer, staving off early retirement.
  • MHFPA works with some health recruitment agencies to channel high quality staff with massage used as a major benefit.

WORK ENVIRONMENT and MANAGEMENT TO STAFF  RELATIONS

After 13 weeks: The atmosphere in the workplace starts to become more positive.

After 26 weeks: A positive workplace has positive effects on management relations. reducing paperwork and manhours dealing with problems.

After 52 weeks: More efficient, creative and improved problem-solving as a unit

Decrease in turnover, employer of choice value rises and the Program leveraged to recruit quality staff with a highly attractive benefit.

WITHIN 13 WEEKS

      • Primary effects on participants of clarity and efficiency affect the workflow and attendance to unexpected tasks or crises. Secondary effects starts to effect rest of co-working environment.
      • Quality of work increases due to a more clear-minded space.

WITHIN 26 WEEKS

      • A more positive work environment has an effect on the staff in that ward or department, management, patients and their families.
      • Primary effects on participants of clarity and efficiency affect the workflow and attendance to unexpected tasks or crises. Secondary effects starts to effect rest of co-working environment.
      • Quality of work increases due to a more clear-minded space.

WITHIN 52 WEEKS

      • Secondary effects upon those not being massaged, as the long-term effects from massage wear off on them.
      • Primary effects on participants of clarity and efficiency affect the workflow and attendance to unexpected tasks or crises. Secondary effects starts to effect rest of co-working environment.
      • Quality of work increases due to a more clear-minded space.
      • Attractive work environment attracts high-quality workforce.

MEDICAL ERRORS (from stress, anxiety or fatigue)

After 13 weeks: Changes in efficiency and correct daily tasks.

After 26 weeks: The organisation starts to see discernable reductions of consequential and inconsequential errors made in wards with primary massaged staff and secondary-affected staff.

After 52 weeks: Medical errors now mainly committed are due to lack of knowledge or lack of communication between managers and staff.

Decrease in variables such as stress, fatigue and anxiety that lead to errors (medical and other)

WITHIN 13 WEEKS

  • A staff cohort that is clear-headed, more focused and more efficient, starts to see small changes in their daily tasks. This is noted through ongoing surveys and fed into general statistics by us on the effect of massage on staff daily in their work environment.

WITHIN 26 WEEKS

  • Ongoing massages then affect co-workers or those close to those massaged, relaxing the previously-prevalent unneeded tension within the ward or department.
  • See a decrease in errors while performing daily tasks.

WITHIN 52 WEEKS

  • Reduced paperwork and time spent dealing with cases.
  • Improved PR and profile in the media, advertising that massage is positively effecting patient care, safety and satisfaction.

WORKERS COMPENSATION (stress-based)

After 13 weeks: Reduce potential incidences by prioritising staff who are prone to increased work stress arising from mental health issues.

After 26 weeks: Reducing variables across a wider range of staff

After 52 weeks: Maintaining acceptable levels of stress and mental health in the workplace.

Reduce pain, improve recovery times and reduce injury cases.

WITHIN 13 WEEKS

  • Reduces pain and injury.
  • Improves recovery time.

WITHIN 26 WEEKS

  • As massage reduces stress and injury prevalence and duration, potential workers compensation cases are reduced before they happen.
  • Reduces pain and injury.
  • Improves recovery time.

WITHIN 52 WEEKS

  • Effects of stress from co-workers, patients, their families and management are mitigated.
  • A stemming of cases in massaged-staff organisations.
  • Reduced paperwork and time spent dealing with cases.

PERSONAL AND PHYSICAL CONDITIONS

PAIN (chronic)

After 13 weeks: Get you back on your feet in better shape.

After 26 weeks: See long-term pains start to dissipate. Demonstrate how to manage and control long-term pain, so as not to impede work and home life.

After 52 weeks: Reduce and resolve long term pains.

We work on the direct areas and indirect causes of pain.<br /> A range of remedial massage techniques like Trigger Point Therapy, Myofascial Release, MET etc., is applied by our well-trained staff.

WITHIN 13 WEEKS

  • Effect chronic aches and pains for better functioning during the work day.
  • Relax major muscle groups in relation to making daily physical tasks easier.
  • Improve muscle function.
  • Small decrease in time off for rehab.
  • Teach effective self care.

WITHIN 26 WEEKS

  • Decrease chronic aches and pains.
  • Improve joint mobility and muscle function.
  • Decrease tension.
  • Improve mood and morale of your workforce.
  • Continue efficient self-care methods.

WITHIN 52 WEEKS

  • Assess and recommend more efficient use of workplace equipment.
  • Improve mood and morale of your workforce.
  • Improve posture and body mechanics to prevent further pain episodes.
  • Continually improve efficient self-care methods.

PAIN (from injuries, sprains and strains)

After 13 weeks: Reduce pain and get you back to work quicker.

After 26 weeks: Further pain reduction.

After 52 weeks: Pain reduction, prevention and maintenance.

Where applicable, we work with injuries post-acute after 72 hours, in consultation with physios or doctors. Remedial Techniques may include: Muscle Energy Technique, Myofasical Release, Trigger Point Therapy or Dry Needling and Manual Lymphathic Drainage.

WITHIN 13 WEEKS

  • Reduce specific and acute pain.
  • Support the healing process.
  • Reduce recovery time.
  • Help restore full function.

WITHIN 26 WEEKS

  • Reduce specific and acute pain.
  • Support the healing process.
  • Reduce recovery time.
  • Help restore full function.
  • Reduce follow-on negative effects of the initial injury.

WITHIN 52 WEEKS

  • Reduce specific and acute pain.
  • Support the healing process.
  • Reduce recovery time.
  • Help restore full function.
  • Reduce follow-on negative effects of the initial injury.
  • Prevention of typical injuries by reducing postural causes and sub-optimal biomechanics.
  • Improve motivation, job satisfaction and morale.

HEADACHES (all primary)

After 13 weeks: Allow you to perform daily tasks without head tension, to improve performance and reduce medical errors.

After 26 weeks: Headaches recede more into the background, having little effect on daily tasks.

After 52 weeks: Headaches should mostly disappear or only occur sporadically.

We work on neck, head and shoulder areas using remedial techniques. Information gathered from participants is used to tailor the best massage remedy.

WITHIN 13 WEEKS

  • Decrease pain and pressure.
  • Increase clarity and centredness.
  • Teach participants effective self-care tools, including how to self-massage during highest levels of pain, and self-monitor when and where headaches occur.

WITHIN 26 WEEKS

  • Monitor incidences of headaches and fine-tune self-massage techniques.
  • Through reduction of headaches, increase job satisfaction and performance.

WITHIN 52 WEEKS

  • Monitor incidences of headaches and fine-tune self-massage techniques.
  • Through reduction of headaches, increase job satisfaction and performance.
  • Improving postural alignment for reduction of muscular tension and prevention of future headache episodes.

POSTURE

After 13 weeks: Move more efficiently with your body as your friend.

After 26 weeks: Deepen new efficient body structure, and apply to how tasks are performed.

After 52 weeks: Monitor posture in relation to daily tasks.

We work on lower back, legs, back and upper body to relax muscles and improve alignment. Most muscular-skeletal dysfunction stems from postural imbalances, so improving posture is the ultimate prevention tool.

WITHIN 13 WEEKS

  • Examine office equipment for effects on postural alignment, and make recommendations based on effect on posture.
  • Assess sitting and standing posture while at computer or desk, as well as manual handling habits.
  • Assess neck and head position while looking at screens.

WITHIN 26 WEEKS

  • Revisit sitting and standing posture, and head position while looking at screens as a habit. Adjusting where necessary through muscle work.
  • Decrease scoliotic or hyper-lordotic curves, which reduces pain and musculo-skeletal dysfunction.

WITHIN 52 WEEKS

  • Revisit sitting and standing posture, and head position while looking at screens as a habit. Adjusting where necessary through muscle work.
  • Decrease scoliotic or hyper-lordotic curves, which reduces pain and musculo-skeletal dysfunction.
  • Teach targeted brief strengthening exercises and stretching as efficient self-care for maintenance.

FATIGUE AND BURNOUT (sleep-deprivation and compassion fatigue)

After 13 weeks: Decrease fatigue and its effects on workflow and life.

After 26 weeks: Restore and rejuvinate the whole person.

After 52 weeks: Further decrease burnout levels and maintain overall improvements in sleep and relaxation of muscle tension.

Through massage's empathic touch and giving back to staff, staff get a chance to process death of patients and other stressful events, and restock personal energy levels to deal with their patients' conditions.

WITHIN 13 WEEKS

  • While revitalising muscles and blood flow, participants are able to deeply relax and replenish through deep power naps during their 15 minute session.
  • Revive participants for the (rest of the) workday ahead.
  • Release tension and stress stored in the muscles to enhance healthy sleep.

WITHIN 26 WEEKS

  • While revitalising muscles and blood flow, partipants are able to deeply relax and replenish through deep power naps during their 15 minute session.
  • Revive participants for the (rest of the) workday ahead.
  • Release tension and stress stored in the muscles to enhance healthy sleep.
  • Increase morale and restore job satisfaction.

WITHIN 52 WEEKS

  • While revitalising muscles and blood flow, partipants are able to deeply relax and replenish through deep power naps during their 15 minute session.
  • Teach efficient self-care techniques.
  • Revive participants for the (rest of the) workday ahead.
  • Release tension and stress stored in the muscles to enhance healthy sleep.
  • Improve and maintain efficiencies in daily tasks with a positive attitude.

ANXIETY AND DEPRESSION

After 13 weeks: Decrease of anxiety and its effects on workflow and life, bringing some people back from the brink.

After 26 weeks: Less stressed staff members means a better working staff cohort.

After 52 weeks: Less disruption across the whole organisation

Through massage's empathic touch and giving back to staff, first-line staff feel cared for and that there is space to care for themselves, regardless of the tendency to put patient's care ahead of themselves.

WITHIN 13 WEEKS

  • With management investing massage in their staff, general mood lifts.
  • As massage clears out stored emotions in muscles and is conducted in a safe caring space, emotions are free to release.

WITHIN 26 WEEKS

  • With management investing massage in their staff, general mood lifts.
  • As massage clears out stored emotions in muscles and is conducted in a safe caring space, emotions are free to release.
  • Lowered levels of stress (and depression and anxiety) gives staff the space to overcome  struggles to cope with stresses of the job.

WITHIN 52 WEEKS

  • With anxiety relatively under control through regular massage (and external services), interpersonal conflict, sick leave rates and ineffectiveness on the job decreases.
  • With management investing massage in their staff, general mood lifts.
  • Positive flow-on effects on patients and patient car, resulting in higher patient satisfaction.
  • As massage clears out stored emotions in muscles and is conducted in a safe caring space, emotions are free to release.

OTHER AREAS OF NOTE

REVENUE RAISING (from returning or new patients)

After 13 weeks: Use of massage for staff in marketing material should be included to leverage the benefits for patients.

After 26 weeks: Help improve areas of service to patients for overall patient satisfaction.

After 52 weeks: Continuing this strategy, tweaking it when necessary, and note changes in public opinion, opinions of patients from public questionnaires and re/admissions.

Mostly applies to private hospitals, or private patients within public hospitals.

Improving physical, mental and emotional health of staff, patients care, safety and satisfaction increases, leading to organisations becoming preferred healthcare providers.

WITHIN 13 WEEKS

  • Increase of a calmer, happier and more focused ward (primary and secondary effects from massage sessions) and less medical errors made from stress or fatigue, leads to better care of, and less confrontation from patients

WITHIN 26 WEEKS

  • Using statistics from data collected from participants and linking data from front-line staff participants, the organisation can direct massage into specific wards where patient care is below-standard.

WITHIN 52 WEEKS

  • Leveraging statistics and results into  marketing, social media or press releases (public and private), observing changes in public perception, approval and flow of inpatients.

LINKING STRATEGIC AND OPERATIONAL PLAN, AND THE VALUES AND MISSION OF THE ORGANISATION

After 13 weeks: Fulfill due diligence.

After 26 weeks: Bring health of staff in line with polices and mission of the organisation.

After 52 weeks: Incorporate massage into marketing and recruitment strategies.

Improving staff engagement, culture and patient care index scores, and fulfilling mission and values of each organisation.

WITHIN 13 WEEKS

  • Align massage with employee benefits.
  • Align massage with legislation and policies.
  • Attend to WHS more thoroughly.

 

 

WITHIN 26 WEEKS

  • Align massage with employee benefits.
  • Align massage with legislation and policies.
  • Attend to WHS more thoroughly.
  • Develop strategies to promote and profile your organisation as an Employer of Choice
  • Develop strategies to demonstrate improved patient care with improved overall state of physical and emotional health of staff.

WITHIN 52 WEEKS

  • Fulfill due diligence.
  • Align benefits with legislation and policies
  • Attend to WHS more thoroughly.
  • Use within marketing to patients to increase brand awareness and improve standing as a Preferred Healthcare Provider.
  • Use massage for recruitment of high-quality prospective staff.

The above framework is subject to change at any time, and does not apply to one-off massages, packages less than 13 weeks, or sessions not prescribed weekly. Massage cannot get involved with issues such as staff ratios, shift hours, payrate issues and similar. We are looking at providing massage directly to patients in the near future.